Privacy Policy

This Privacy Policy explains how SuperChatbots collects, uses, stores, and protects personal data in connection with our AI automation platform, website, and related services. We are committed to handling personal data transparently and securely in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following categories of personal data:

• Contact Data: name, company name, email address, phone number
• Account Data: login credentials and account preferences
• Technical Data: IP address, browser type, device information
• Usage Data: interactions with our platform, features used, analytics data
• Communication Data: messages, support requests, and correspondence

2. How We Use Personal Data

We use personal data only where permitted by law, including where necessary to:

• Provide, operate, and maintain our services
• Improve functionality, performance, and user experience
• Communicate with customers and provide support
• Ensure platform security and prevent fraud
• Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

Where applicable under GDPR, we rely on the following legal bases:

• Performance of a contract
• Legitimate business interests
• Legal obligations
• User consent where required

4. Data Sharing

We do not sell personal data. We may share data only with trusted service providers who support our operations, subject to confidentiality and security obligations.

5. Data Security

We implement appropriate technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, or alteration.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.

8. International Transfers

Where applicable, personal data may be transferred and processed outside the European Economic Area (EEA) with appropriate safeguards in place.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact

For privacy-related inquiries, contact us at [email protected]